Adjust XVision sensitivity to fix undercounting (lower threshold) or overcounting (increase threshold). Check camera placement, lighting, object visibility, or use Region Counting for improved accuracy.
Undercounting (Missing Objects)
If XVision is failing to detect and count objects consistently, it may be due to the sensitivity threshold being too high. Lowering the sensitivity can help:
Steps to Reduce the Sensitivity Threshold (Fix Undercounting):
- Access the XVision User Interface and navigate to the counting settings.
- Locate the Sensitivity Adjustment slider or field.
- Gradually decrease the sensitivity threshold to allow the system to detect more objects.
- Apply changes and monitor the count accuracy to ensure improvement.
- If objects are still being missed, consider using Region Counting instead of Line Counting.
Overcounting (Counting Too Many Objects)
If XVision is detecting false objects or counting the same object multiple times, the sensitivity may be too low. Increasing the sensitivity threshold will reduce false positives.
Steps to Increase Sensitivity (Fix Overcounting):
- Open the XVision User Interface and go to the counting settings.
- Locate the Sensitivity Adjustment slider or field.
- Increase the sensitivity threshold to refine object detection.
- Apply changes and observe the results to ensure proper adjustments.
Persistent Counting Issues? Check These Factors
If adjusting sensitivity does not resolve the issue, other factors may be affecting accuracy:
1. Camera Placement and Angle
- Ensure the camera is installed at the recommended height and angle as per the Installation and Maintenance Guide.
- Avoid obstacles blocking the object’s full path (e.g., poles, signs, or vehicles).
2. Lighting Conditions
- Poor lighting or strong shadows may impact detection. Adjust lighting if necessary.
- Avoid direct glare or reflections on the camera lens.
3. Object Size and Speed
- If objects move too fast or are too small, XVision may struggle to track them accurately.
- Consider repositioning the camera or adjusting the tracking algorithm settings.
4. Use Region Counting for Complex Environments
If objects are occluded (e.g., by a sign or barrier) or not fully visible in the tracking zone, Region Counting can provide better results.
Still Experiencing Issues?
If sensitivity adjustments and troubleshooting do not improve accuracy, refer to the Installation and Maintenance Guide for further diagnostics. You may also need to verify camera settings, recalibrate detection zones, or perform a firmware update.
For additional support, contact the technical team.